Responsible Gaming

At aviasoft Responsibly Play Happy

Gaming is for fun — not stress. aviasoft believes every player's physical and mental well-being comes first. Our responsible gaming policies and tools are here to help you enjoy yourself within healthy limits.

Your Protection

Aviasoft's Priority

18+ Only
Limit-Setting Tools
Self-Exclusion Feature
24/7 Support

What is Responsible Gaming and Why Does It Matter?

Responsible gaming is more than following rules — it is a mindset. When you play at aviasoft, the goal should be entertainment and enjoyment, not chasing losses or escaping life's problems. Responsible gaming ensures that playing never negatively affects the other areas of your life — family, work, and health.

As an internationally licensed gaming platform, aviasoft is deeply committed to responsible play. We believe gaming should be an enjoyable experience, and we work hard to ensure it never has a negative impact on any player's life. Our platform offers a range of tools and features to help you maintain healthy, happy gaming habits.

Millions of players across Bangladesh and around the world enjoy online gaming every day. Most play responsibly. But for some, gaming can become a problem. aviasoft is here to help every player recognize that situation and get the right support at the right time.

All responsible gaming tools at aviasoft are completely free and available at any time. You can set any limit directly from your account settings.

Set Financial Limits

Setting financial limits is the most important step in responsible gaming. At aviasoft, you can easily set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately and cannot be increased before the specified period ends.

Only spend on gaming what you can afford to lose. Never play with savings, household money, or borrowed funds. Responsible gaming means staying within your own budget.

  • Daily Deposit Limit
  • Weekly & Monthly Limits
  • Loss Limit — automatic pause when you reach a set loss amount
  • Lowering your limit takes effect immediately; raising it has a 24-hour delay

Manage Your Time

Spending too much time gaming can become a problem of its own. aviasoft offers a session timer and reality check feature. At set intervals, you will receive a notification showing how long you have been playing and how much you have won or lost.

  • Set a Session Timer
  • Reality Check Every 30/60 Minutes
  • Daily Session Time Limit
  • Automatic logout at a set time each night

Breaks & Cooling-Off Period

Sometimes you just need to step away. aviasoft offers a cooling-off period that lets you take a temporary break of anywhere from 24 hours to 6 weeks. During this time, you won't be able to log in or make deposits, but your account will remain active.

  • Quick 24-hour break
  • Cooling-off periods from 1 week to 6 weeks
  • No promotional emails during your break
  • Your account returns to normal once the break ends

Self-Exclusion

If you feel gaming is getting out of your control, self-exclusion is the most powerful step you can take. aviasoft allows you to close your account for 6 months, 1 year, or permanently. Once self-exclusion is active, the account cannot be reactivated before the period ends.

As part of its responsible gaming commitment, aviasoft does not send any marketing communications to self-excluded players, and technical measures are in place to prevent them from opening new accounts.

  • 6-month, 1-year, or permanent option
  • Takes effect immediately and cannot be reversed
  • Marketing communications paused automatically
  • Deposited Balance Refund Option

Once self-exclusion is activated, there is no way to reopen your account before the period ends. This is a final decision.

Age Verification & Minor Protection

Aviasoft is strictly for players aged 18 and above. Age is verified through our KYC process at registration. Any account suspected of belonging to a minor is closed immediately.

  • Mandatory Age Verification at Registration
  • KYC — Identity & Date of Birth Verification
  • Account Lock Option for Family Members

Activity History & Transparency

Staying aware of your gaming activity is essential to playing responsibly. At aviasoft, you can view your complete gaming history at any time — how much you have played, won, lost, and how long you have spent.

  • Detailed Transaction History
  • Gaming Session Time & Results
  • Monthly Gaming Summary Report

Recognize the Signs of Problem Gaming

Staying aware early on is what makes responsible gaming possible. If you notice these signs, seek help.

If any of the signs below apply to you, it may indicate problem gambling. This is not a sign of weakness — it is a health issue, and seeking help takes courage.

Playing more to try to win back lost money
Feeling restless or irritable when trying to cut back on gaming
Hiding your gaming from family and friends
Neglecting work, studies, or family responsibilities
Spending beyond your gaming budget
Skipping sleep or meals to keep gaming
Taking on debt or borrowing money because of gaming
Playing to escape stress or loneliness

If two or more of the above signs apply to you, contact us now or activate self-exclusion.

Self-Assessment Questionnaire

Be Honest With Yourself

1
Have you ever spent more than your budget and regretted it afterwards?
2
Do you get angry or irritated when asked to stop gaming?
3
Have you ever spent time or money on gaming without telling your family?
4
After a loss, have you ever played more to try to win that money back?
5
Is gaming affecting your work, sleep, or relationships?
6
Have you ever felt that your gaming is out of control?

If you answered "yes" to one or more of these questions, please speak with our support team.

Aviasoft's Responsible Gaming Tools

Use our dedicated tools to keep your gaming experience safe and enjoyable

Deposit Limit

Set maximum daily, weekly, and monthly deposit limits. Reductions take effect immediately; increases require a cooling-off period.

Loss Limit

Gaming will automatically stop once you have lost a set amount. Avoid chasing your losses.

Session Time Limit

Set a maximum time limit for each gaming session. When time is up, you will receive an automatic notification and be logged out.

Reality Check

During regular breaks, review a summary of your session time and results. Stay aware, stay well.

Self-Exclusion

Keep your account closed from 6 months up to permanently. The most powerful way to voluntarily step away from gaming.

24/7 Support

Our dedicated support team is always here for you. Reach us via live chat or email.

10 Tips for Healthy Gaming Habits

Responsible gaming is more than just staying within limits — it is about building a positive mindset. Follow these tips and gaming will always remain enjoyable.

1
Set Your Budget in Advance

Before you start playing, decide on a maximum amount you are comfortable spending that day. Once you reach that limit, stop.

2
Stay Aware of Time

Watch the clock. Set a finish time before you start playing and stick to it.

3
Take a Break After a Loss

Don't try to "recover" after a loss. Get up, take a walk, have some water, and clear your head.

4
Don't Play Under the Influence or When Exhausted

Alcohol and fatigue impair your judgment. Play when you're fresh and clear-headed.

5
Don't Make Gaming Your Only Entertainment

Friends, family, sports, books — keep variety in your life. Gaming is just one form of entertainment.

6
Keep Wins in Perspective

After a big win, continuing to play in hopes of winning more can cost you those gains.

7
Take Regular Breaks

Take at least a 5–10 minute break every hour. Your eyes and mind need the rest.

8
Let Your Family Know

There is nothing to hide about gaming. Letting your family know creates accountability and makes it easier to stick to your limits.

9
Don't Rely on Luck

Gaming is not a source of income. Never play to solve financial problems.

10
Don't Hesitate to Ask for Help

If you're struggling, reach out to aviasoft support or a professional. Asking for help takes courage.

Responsible gaming is not just for you — it is for your family and loved ones too.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Log in to your aviasoft account, go to the Settings section, and select the "Responsible Gaming" option. From there, choose "Self-Exclusion" and pick the duration that works for you. If you run into any issues, our 24/7 support team is always available. Self-exclusion takes effect immediately.

Yes, deposit limits can be changed. However, in line with responsible gaming policy, reducing a limit takes effect immediately. Increasing a limit is subject to a cooling-off period of 24 to 72 hours. This rule helps prevent impulsive overspending.

Yes, when you activate self-exclusion, you will have the opportunity to withdraw any remaining balance in your account. Your account will be fully closed only after the withdrawal has been processed. Contact our support team for more details.

No — for security reasons, only the account holder can set self-exclusion or limits. However, if you feel a loved one needs help, bring them along and speak with our support team. We are always ready to offer guidance and assistance.

Gaming addiction is a mental health condition, and seeking professional help is completely normal. Reach out to a local mental health specialist, counselor, or national mental health helpline. Internationally, Gamblers Anonymous and GamCare offer free support.

A Reality Check is an automatic notification that appears on your screen at intervals you set. It tells you how long you've been playing, how much you've won or lost, and gives you a reminder to take a break. You can enable it at 30-minute, 1-hour, or 2-hour intervals from your settings.
Play Safe

Responsible gaming is your right — aviasoft is always here for you

Play for fun, play within limits. Sign up at aviasoft and use our responsible gaming tools for a safe and enjoyable experience.

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